What I do
Passionate about the practical combination of the French language and modern business. Openly looking towards new opportunities, development and creative problem solving. Strongly interested in the soft skills for IT professionals.
Problem solving
Training and introducing new employees, performing planned actions by the second and third lines of technical support
IT Support
French-speaking customer service in the field of IT issues.
Event management
Co-organization of external events.
Copywriting
Creating content on social media (LinkedIn, Instagram, Facebook), SEO-optimized content writing. Publishing blog posts on WordPress platform
Skills
Work Experience
11.2022 - present
Shiji Group
POS Specialist
POS Support Specialist with French
07.2022 - 11.2022
iteo
Junior Content Specialist
Writing informative and engaging articles to help brand showcase its products. Responsible for creating blog posts mainly about voicebots.
07.2018 - 07.2022
Sopra Steria
1st Level Support
French-speaking customer service from the telecommunications industry in the field of IT issues. A project of several dozen people.
